✦ Contact us

We're here to help.

Whether you're a brand looking to collaborate, a creator who needs support, or someone interested in partnering with us, we'd love to hear from you.

Average response time: within 1 business day

✦ How can we help

Choose what you need help with

Looking to launch a UGC campaign or have questions before placing an order?

Need help setting up your profile or managing collaborations?

Interested in working with GoCollab?

✦ Get in touch

✦ Other ways to reach us

Support Email

Business

Working Hours

Mon – Fri

10:00 AM – 7:00 PM IST

✦ FAQ

How do I become a creator?+

Create your profile, upload your portfolio, and complete the onboarding process.

Do I need a minimum number of followers?+

No. Creators are evaluated based on the quality of their content, portfolio, and suitability for campaigns.

How do brands place an order?+

Browse creators, select a package, provide a brief, and place your order through the platform.

How are payments handled?+

Payments are processed securely through the platform according to the agreed project terms.

Can I edit or cancel an order?+

Yes, depending on the order stage. Contact support if you need assistance.